Privacy Policy

Introduction

At Ridgeline, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or engage with our services. We are committed to transparency about our data practices and maintaining the trust you place in us.

This policy applies to all visitors and users of our website. By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Submit a contact form or inquiry
• Communicate with us via email or phone
• Request information about our services

This information may include your name, email address, phone number, company name, and any other details you choose to share with us.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and general location information
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source

We collect this information through cookies and similar tracking technologies. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to Inquiries: To answer your questions and provide information about our services
• Service Delivery: To provide, maintain, and improve our arcade game development services
• Communication: To send you updates, newsletters, or marketing materials (with your consent)
• Website Analytics: To analyze website usage patterns and improve user experience
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party companies that help us operate our business, such as website hosting, email services, and analytics providers. These partners are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes, such as subpoenas or court orders.
• Business Transfers: If Ridgeline is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for any other purposes with your explicit consent.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication procedures for internal systems
• Data minimization practices to collect only necessary information

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to protecting your data to the best of our ability.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider factors such as the nature of the information, the purpose for which it was collected, and our legal obligations. Once data is no longer needed, we securely delete or anonymize it.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Additional Rights

Depending on your location, you may have additional rights under applicable data protection laws:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain conditions
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to certain types of data processing
• Right to Restrict Processing: Request limitation of how we process your data

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to the United States and other locations where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.